Quality Management. Business Process Management

Tomsk State University
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5
Contract-based places
12
places on a budget basis
328 000
Cost of tuition per year

About the training program

The program trains specialists capable of ensuring and improving the quality of products, services, and processes in various organizations. Students study modern management methods and tools, including GOST R ISO 9001, TQM, Six Sigma, and statistical process control. An important part of the training is practical experience at enterprises, where students apply their knowledge in real production environments. Graduates are in demand at companies seeking to enhance their competitiveness and maximize customer satisfaction.

What will they teach you?

  • Регламентации процессов подразделений организации и/или разработке административных регламентов подразделений организации
  • Проектированию и внедрению кросс-функциональных процессов организации или административных регламентов организации
  • Проектированию и внедрению системы процессного управления организации
  • Проектированию и трансформации процессной архитектуры организации

What do graduates do?

- Certification body expert; - Quality control and management specialist; - Process analyst

Our other training programs

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