Management. Creative management in customer-oriented organizations

Ural State Economic University
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Contract-based places
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places on a budget basis
82 000
Cost of tuition per year

About the training program

The “Creative Management in Customer-Oriented Organizations” profile is aimed at training highly qualified and competitive leaders. A creative manager is a professional with a unique set of skills that enables them to work successfully in the context of the rapid development of global markets and technologies. According to a McKinsey study, about 60% of companies ranked among the most creative consider themselves leaders in innovation. In 2022, LinkedIn identified “creativity” as a key skill determining competitiveness in the modern world.

What will they teach you?

  • управлять командами с акцентом на развитие их творческих способностей, используя знания бизнес-психологии для создания среды, в которой генерируются новые идеи и инновационные решения;
  • принимать креативные решения в управлении, используя поведенческие модели потребителей и бизнес-психологию для адаптации стратегий к потребностям клиентов и партнеров;
  • разрабатывать тактические планы и управлять процессами создания клиентоориентированных продуктов, интегрируя элементы психологии и экосистемного мышления для повышения конкурентоспособности;
  • идентифицировать и развивать новые идеи для реализации в инновационных проектах, используя креативное управление и научные психологические подходы;
  • анализировать и улучшать постпродажное обслуживание и сервис, координируя взаимодействие с внутренними отделами и внешними партнерами через призму экосистемного подхода.

What do graduates do?

Graduates build successful careers in customer-oriented organizations, specializing in creative leadership and sales management in ecosystems. They work in large and medium-sized commercial and industrial companies, banks, ecosystem platforms, and small and medium-sized businesses, holding key positions in sales management, marketing, and the creation of innovative products. Graduates are also in demand in advertising agencies, design studios, event agencies, art spaces, and the restaurant and hospitality industries, where ecosystem management and a creative approach play a decisive role.

Entrance exams

Exam 1 of 6

Computer Science

Exam 2 of 6

History

Exam 3 of 6

Foreign language (English, French, German)

Exam 4 of 6

Social Studies

Exam 5 of 6

Mathematics (specialized)

Exam 6 of 6

Russian language

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