Organization of activities and management of the service enterprise

Immanuel Kant Baltic Federal University
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6
Contract-based places
25
places on a budget basis
2 441
$
Cost of tuition per year

About the training program

The program is implemented within the direction 43.03.01 "Service". The training period is 4 years. Students of the direction form competencies in the field of design and implementation of technological processes, acquire knowledge in service activities, quality management of services, organization of enterprise activities, and others. After completing the bachelor's educational program, students will be able to: plan the activities of the enterprise, form and maintain a client base; conduct monitoring of the enterprise's activities; perform quality checks of the services provided by the company.

What will they teach you?

  • Оценка технического состояния объектов нефтегазового комплекса
  • Организация обслуживания объектов нефтегазового комплекса
  • Проектирование, моделирование и реализация технологических процессов сервиса
  • Основы моделирования процесса оказания услуг

What do graduates do?

Graduates will be able to work: - as department heads at enterprises, - as specialists in operational and dispatch management, - as specialists in working with commercial and corporate clients, - as specialists in organizing after-sales service and maintenance, - as specialists in managing corporate service processes.

Pass score on budget

2024
206
2023
210
2025
214

Entrance exams

Exam 1 of 3

Social Studies

Exam 2 of 3

Russian language

Exam 3 of 3

Mathematics / Foreign language

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